Equipment Service Request Form

Please complete the form below to the best of your abilities so that we can begin processing your request. This will help us efficiently channel your request to the best department for a speedy repair.

If this is a coffee quality issue instead of an equipment repair issue please email service@utopiancoffee.com and provide a detailed explanation of the quality issue and the outcome you hope to achieve?

Contact Name *

Email address *

Organization Name *

Phone number *

Type of Equipment *

Equipment Seller/Third Party Provider? *

Water Filtration System *

Manufacturer/Model *

How recently has this machine received professional maintenance? *

When was your last filter change? *

Description of Equipment Issue

How long have you been experiencing the issue? *

Have you had your equipment serviced for this issue before?

YES. This is a recurring issue.

NO. This is a new issue.

Describe any recent changes made to equipment *

Describe the issue that needs repair *

Is there an error message?

YES

NO

Error Message?

Optional: Upload photos that may help us identify the error

Choose File

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Equipment Service Request Form

Description of Equipment Issue

Title